Frequently asked questions
Do you offer free shipping?
Yes. Every order from Online Store includes free shipping within the United States. There are no minimum purchase requirements and no additional delivery charges at checkout. We want receiving your order to feel simple and worry free.
What payment methods do you accept?
We support several trusted payment options so you can check out in the way that suits you best. These include Amazon Pay, American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, PayPal, Shop Pay, Visa. All payments are processed securely using SSL encryption to keep your details protected.
How long does delivery take?
Orders are prepared within 1–2 business days, Monday through Friday. Once shipped, delivery usually takes 3–10 business days depending on the destination and local delivery conditions. This means most orders arrive within approximately 4–12 business days in total. When your parcel is dispatched, you will receive a tracking link where tracking is available so you can follow its progress.
Is my personal and payment information safe?
Yes. Protecting your privacy and payment details is extremely important to us. Online Store does not store sensitive payment information, and all transactions are processed through secure encrypted systems.
Do you ship internationally?
At the moment, we only deliver within the United States. Our goal is to provide the best possible experience locally. If shipping becomes available in additional regions, we will share the news with our community.